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Privacy Policy

Privacy Policy

Last Updated: April 13, 2026

Welcome to Carecloud. We understand that your privacy is important, and we are committed to protecting the personal information you share with us. This Privacy Policy describes how Carecloud ("we," "us," or "our") collects, uses, and discloses your information when you visit or use our website and services.

Information We Collect

When you interact with our website, we may collect certain information automatically from your device. This information helps us to understand how our visitors use our site and to improve their experience.

  • IP Address: We collect your Internet Protocol (IP) address, which is a numerical label assigned to your device when it connects to the internet. This helps us to understand geographical usage and to detect potential security threats.
  • Browser Type: Information about the web browser you are using (e.g., Chrome, Firefox, Safari) helps us ensure compatibility and optimize our website for different browsing environments.
  • Operating System: Details about the operating system on your device (e.g., Windows, macOS, Android, iOS) assist us in optimizing our website's performance and presentation.
  • Pages Visited: We track the specific pages you visit on our site, the time and date of your visit, and the time spent on those pages. This data helps us understand popular content and areas for improvement.

Cookies

Carecloud uses "cookies" and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are small text files stored on your device that enable certain features and functionality.

We use cookies for various purposes, including:

  • To remember your preferences and settings, enhancing your user experience.
  • To analyze how our website is used, helping us to monitor and improve the site's performance and design.
  • To track user movements around the site for aggregated, anonymized statistical analysis.

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that if you choose to decline cookies, some parts of our website or services may not function as intended or may be inaccessible.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used. These third parties may have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

We encourage you to review the privacy policies of any third-party services you interact with through our platform, as their practices are not covered by this Privacy Policy.

Advertising

Carecloud may partner with third-party advertising networks to display advertisements on our website or manage our advertising on other sites. Our third-party partners may use cookies and web beacons to collect information about your activities on this and other websites to provide you with targeted advertising based upon your interests.

If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by visiting the Network Advertising Initiative (NAI) Opt-Out page or the Digital Advertising Alliance (DAA) Opt-Out page. Please note this does not opt you out of being served advertising; you will continue to receive generic advertisements.

Children's Privacy

Our Service is not intended for individuals under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children have provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page. The "Last Updated" date at the top of this Privacy Policy will be revised to reflect the date of the most recent changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: